by Julie Austin | Aug 12, 2026 | Innovation
The innovation conversation in banking tends to center on the large institutions. What is JPMorgan Chase doing with AI. How is Bank of America investing in digital channels. What is Goldman Sachs building in its consumer banking arm. Community banks and credit unions...
by Julie Austin | Jul 5, 2026 | competitive advantage, Innovation
The hospitality industry has never had more pressure to change, or more ways to avoid actually changing. Guest expectations shift every budget cycle. Labor remains tight. OTAs keep squeezing margins. And yet most hotel and tourism organizations are still managing...
by Julie Austin | Jul 5, 2026 | competitive advantage, Innovation, Uncategorized
Banking is in a strange position right now. It is one of the most disrupted industries of the last decade. Yet many banks still use old org charts, slow approval systems, and outdated decision cycles.That’s why they need a banking innovation competitive...
by Julie Austin | Jun 15, 2026 | curiosity
Curiosity is one of the most powerful forces in the world. It’s what makes a scientist ask, “What would happen if…?” It’s what makes an inventor take apart a toaster just to see how it works. And it’s what makes a customer click on an email, stop scrolling on...
by Julie Austin | Jun 8, 2026 | Innovation Keynote Speaker
Innovation is one of the most overused words in business. Everyone talks about it. Every company wants more of it. Every leader says they need it. But when it comes time to actually create something new, solve a tough problem, stand out in a crowded market, or turn...
