Tag Archives: creative problem solvers

Creativity and Problem Solving Top Job Skills for the Future

Creativity and Problem Solving Top Job Skills for the Future

According to the World Economic Forum’s “Future of Jobs Report”, creativity and problem solving are listed in the top three skills that employees will need by 2020. Critical problem solving is one of the most important attributes that employers look for in a new hire because no organization is without problems, and every industry will eventually be disrupted.


I deliver a keynote speech called “Turning Your Employees Into Problem Solvers“, which I’ve given to hospitals, pharmaceutical companies, scientists, engineers, etc. A company’s biggest line expense is payroll, so why not hire the most creative problem solvers possible? As a small business owner, I’ve always hired creative people who have curiosity and enthusiasm. I like having the trust in my employees that they will find a better, more efficient way of doing something that I haven’t found.


In this highly competitive world, having creative problem solvers working for you means seeing things from another angle. This is why brainstorming with a group of people is better than figuring everything out on your own. There is always something you’ll miss. Creative problem solvers are great at finding new opportunities for your organization.


Most companies say they would like to be more innovative, and innovation starts with creativity. If you hire creative employees you’re already ahead of the game. Amy’s Ice Cream in Texas has one of the most creative hiring practices I’ve seen. Here is their job description:


“Pick up a white paper bag. We ask that you take the bag home and bring back something creative. We would like you to express your artistic and creative side through this bag! Decorate it, make it into an object, write an original song on it, fill it with amazing things…the possibilities are endless! Most importantly, have fun and take your time. Show us who you are through the paper bag. It does not have to be artistically brilliant, just creative.”


This has proven to work well for Amy’s. One of their annual events, the Trick Olympics, was started after her employees began doing tricks with the ice cream like throwing it up in the air and catching it behind their back. Now the Trick Olympics is held every year and donates a portion of the profits to a local charity.


One way to hire creative employees is to give them problems to solve when they come in for their first interview. How they react under pressure and how creative they are at solving problems then will give you a good idea of how they will solve problems when they’re working for you.


Once you have your employees, create an environment for them to be creative and trust that they will find the best solution. If they’re not being micromanaged and have a creative environment, they will usually rise to the occasion and surprise you.




Maximize Innovation With a Creative Office Space

Maximize Innovation With a Creative Office Space

What do flowers, plants and waterfalls have to do with innovation? A lot, according to an eight month study conducted by Texas A & M University. The study found that offices that included plants, flowers and waterfalls caused women to become more flexible and creative problem solvers and men to generate 15% more ideas.


Maybe it’s all that extra oxygen and negative ions in the air or just that flowers and plants make employees happier and more peaceful. Whatever it is, it can’t hurt.


A creative space is usually more open and light. There’s room for whiteboards, pushboards, art supplies, and anything else that’s unique to your industry and helps spark creativity.


But having a creative office space is more than just aesthetics. It should be a place where employees feel comfortable expressing ideas and being able to brainstorm without being judged. Innovation is all about coming up with ideas. If you want to come up with a great idea, you have to come up with a lot of ideas. And that means most of them are going to be bad.


This is why nothing should be criticized in the brainstorming stage. In fact, this is the time that everyone should be encouraged to throw out as many ideas as possible.


Ask questions and add on to other’s suggestions. Seek opinions from your fellow co-workers. This builds respect and encourages them to generate even more ideas. Everyone likes to feel that their opinions are worth something.


When your ideas are struck down, that’s when people shut down and stop participating. Make it okay to be wrong and fail. As long as you’re allowed to fail there’s no pressure to be perfect, just to keep generating more new and original ideas. Because you never know where a good idea will come from.